Frequently Asked Questions
Are you still going to sell the Suckit Dust Boot for other CNC Machines
We have recently been made aware Carbide's decision to discontinue the standard Z assembly for their Shapeoko 3 machines. After careful consideration, we have also decided to discontinue our Standard Suckit Dust Boot for the SO3. We do not have a version compatible with the Z+. We do have a version compatible with the HDZ although we have not brought any back in stock at this time.
Will you still support existing customers?
Absolutely! We will always support our existing Suckit Dust Boot customers. You are still very important to us. If you need replacement parts, or help with anything, please reach out to use at our new email address firstname.lastname@example.org or by phone at 1-888-717-4242 and we will be happy to help you out.
Will you sell accessories?
Yes, we are happy to be offering our Oops clamps and Vacuum hose boom again to customers as well as many new offerings! Please visit us at our new website for more details and pricing.
Your emails are very important to us. As we were transitioning between 2 websites and emails, it may take longer than normal to respond to your inquiry, but we are working very hard to ensure that we respond to all requests, concerns and needs. If you have an urgent matter such as a damaged part that needs to be replaced, please send your email directly to us at email@example.com. There was some trouble with the settings and emails were not being forwarded to our new email address. This has now been resolved so any new email sent to the suckitdustboot.com email will automatically reach us now at Onefinity. We apologize for any inconvenience for delayed responses.
Thank you so much!
Jenn & Mark